Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. This may include:

Personal information: name, phone number, email address
Business information: milk transactions, customer records, payment details
Usage data: app interactions, device information, and log data

We only collect data that is necessary for providing and improving our services.

2. How We Use Your Data

Your information is used for the following purposes:

To manage and maintain your account
To record and track milk transactions and reports
To improve app performance and user experience
To provide customer support and respond to queries — including questions submitted through our website query form
To send important updates and service-related notifications

We do not use your data for any unauthorized purposes.

3. Website Query Form & WhatsApp

When you submit our "Ask a Question" form, the name, phone number, village/city, and message you provide are sent directly to our support WhatsApp number so our team can respond to you. This information is handled the same way as any other support conversation and is used only to answer your query and follow up with you.

4. Data Security

We take data protection seriously and implement appropriate security measures:

Secure cloud storage systems
Encryption and access controls
Regular monitoring to prevent unauthorized access

While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Data Sharing & Disclosure

We respect your privacy:

• We do not sell, rent, or trade your personal data
• Data may be shared only when required by law or government authorities, to protect our legal rights, or with trusted service providers under confidentiality agreements

6. Your Rights

You have full control over your data:

Access your personal information
Request correction or updates
Request deletion of your data
Opt out of non-essential communications

To exercise these rights, please contact us.

7. Cookies & Tracking

We may use cookies or similar technologies to improve user experience, analyze usage patterns, and remember user preferences. You can disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage users to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy:

Email: support@dairysathi.com
Phone: +91 98765 43210